Understanding your organization’s internet and phone systems can be challenging, particularly when it comes to knowing what to pay for these services. Internet, landline, and phone systems can cost you thousands - or hundreds of thousands - of dollars each year. Ideally, you could reduce those costs. But many organizations don’t have dedicated staff who know what they should be paying, or if costs are higher than they should be. If there are staff that have the tools and skills to do an audit, finding the time to do so is difficult.
With a telecom optimization audit of existing services - like cellular, landline, Voice Over IP services, Internet access, and Wide Area Networks - most organizations can significantly reduce these costs, turning those expenses into savings. By analyzing each line and circuit to eliminate unnecessary services, examining invoices for billing errors, and identifying better service plans to reduce costs, a telecom audit can help reduce telecom expenses and renegotiate telecom contracts.
Telecom auditing services can provide the following:
- Telecommunications Inventory Reports: A comprehensive inventory report of telecommunications systems.
- Telecommunications Audit Reports: A detailed report showing how the organization is using telecom services and how this can be improved. This report can provide usage statistics to identify how to optimize existing services and eliminate unneeded ones, as well as recommendations for account level changes to ensure business requirements are being met and pricing is the best possible.
- Optimization: Project management services related to phone system migrations, new service implementations, legacy system removal, etc.
- After an audit, your organization should have an up-to-date inventory of all telecommunications systems, a complete understanding of each system’s functions and connected services, and a completely aligned telecommunications strategy that meets your business needs while ensuring the organization is not overpaying for services.
There are multiple levels of service an organization can receive through an audit. The best approach would be to work with a consulting firm that provides the following services:
- Begins the audit with an in-depth discovery of the organization’s telecommunications systems.
- Builds an inventory of every service, documented in easy-to-understand reports.
- Provides comprehensive system documentation, so the organization has a complete understanding of what it is paying for and why.
- Provides the organization with a report detailing usage statistics for each service.
- Considers the organization’s operational requirements against the existing services to identify where to eliminate waste and excess spending.
- Provides an optimization report, including recommendations for how to best move forward and a guide on how to implement those changes.
At the end of an audit, you should be left with no stale data, no misunderstandings, and no guessing.