TLIS Objective 2.05

Design strategies for user support

Monday, November 4th, 12 pm EDT

Join us for a collaborative meet-up focused on managing help desk staff within independent school tech teams. We’ll explore strategies for overseeing day-to-day tasks while ensuring productivity without micromanagement.

This video discusses the challenges faced by tech support during the pandemic, including the increased demand for assistance from parents teaching their children at home.

Hear planning tips for how to:• Optimize your wifi • Schedule with intention• Connect easily with peers with a little-known LinkedIn trick

Special Guests:CEO of WyebotCEO of Studyo