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  1. Resources
  2. TLIS Domains
  3. Operations
  4. 2.05 Design strategies for user support

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  • Professional Development
  • Operations
    • Landing Page
    • 2.01 Determine and evaluate technology systems and tools
    • 2.02 Implement technology systems
    • 2.03 Manage deployment
    • 2.04 Manage school data (e.g., SIS, LMS)
    • 2.05 Design strategies for user support
    • 2.06 Execute management of infrastructure projects
    • 2.07 Onboard/offboard members of the school community
  • Independent School Governance and Leadership
  • Technology for Teaching and Learning

TLIS Objective 2.05
Design strategies for user support

(e.g., create systems for troubleshooting, determine if/when knowledge base is needed)
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  • Articles
  • Downloads
  • Podcasts
  • Videos
Podcast

Infrastructure, Talent Development, and Community Collaboration with David Azar

Season
5
Episode
102
Jan 20, 2026

David Azar, Systems Administrator at Pingry School, explores the unique transition from corporate IT to the "white-glove" service model of independent schools.

Podcast

Building IT Infrastructure and Empathy with Buck Crockett

Season
4
Episode
98
Dec 2, 2025

Buck Crockett, Director of Technology at Almaden Country Day School, joins the podcast to discuss his unique path from wilderness therapy to EdTech leadership.

Podcast

Hosts Tell All: Stories from the Trenches of Independent Schools

Season
4
Episode
55
Feb 4, 2025

This episode of Talking Technology with ATLIS features a conversation between the hosts Christina Lewellen, Bill Stites, and Hiram Cuevas as they discuss the latest trends in education technology, including cyber security, data privacy, and the impact of AI.

Latest Podcasts

Podcast

Agile Business Processes and Data Warehouse Infrastructure with Kevin Warenda

Season
5
Episode
109
Mar 10, 2026

Kevin Warenda, Director of IT Services at The Hotchkiss School, joins the pod to discuss the intersection of business acumen and technical leadership.

View all podcasts

Access Points

Illustration: Financial cycle with gears and business people.
Article

A Shifting State of Pay

ATLIS’s annual benchmarking report reveals insights into evolving independent school technology roles

Mar 25, 2025

To help technology leaders understand where they fit in the broad and ever-evolving independent school landscape, it remains essential that tech leaders have what they need to start the necessary conversations surrounding compensation and growth.

Downloadable Resources

Developing your school's vision for AI: a guide for leaders and administrators.
Download
Members Only

Developing Your School’s Vision for AI

Developing Your School’s Vision for AI is a practical guide designed to help school leaders and administrators navigate the opportunities and challenges of artificial intelligence in education.

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About ATLIS

The Association of Technology Leaders in Independent Schools (ATLIS) is a growing association dedicated to empowering schools to thrive through technology leadership. Founded in 2014 to address the unique challenges of independent school technology directors, the organization has now expanded to support all aspects of technology at schools, ensuring that they are equipped for the future. Across all dimensions of its practice, ATLIS is also dedicated to creating a diverse and inclusive association.

ATLIS Membership

Don't start from scratch. ATLIS provides a wealth of resources to help you with everything from technology audits to cybersecurity policies. We've done the heavy lifting so you can focus on what matters most: providing your students with a world-class education.

Join ATLIS and become part of a community that understands your challenges and is committed to your success.

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